Last updated: August 2, 2025
At Vivano-London, we use cookies and similar technologies to enhance your browsing experience, provide essential site functionality, analyze site usage, and support marketing efforts. This Cookie Policy explains how and why we use these technologies and what choices you have regarding them.
Cookies are small text files placed on your device when you visit a website. They allow websites to recognize your device and store some information about your preferences or past actions. Cookies may be first-party (set by us) or third-party (set by another site or service provider).
We use the following categories of cookies:
These cookies are essential to enable you to browse the website and use its features, such as accessing secure areas or placing an order. Without these cookies, the services you have asked for cannot be provided.
Examples include:
These cookies collect information about how visitors use our website, such as pages visited and error messages received. They help us understand and improve website performance and user experience.
Tools used: Google Analytics, Shopify analytics
These cookies enable the site to provide enhanced functionality and personalization, such as remembering your preferences or past visits.
These cookies are used to deliver ads relevant to you and your interests, both on and off our website. They may also limit how often you see an advertisement and help measure the effectiveness of advertising campaigns i.e. Meta Pixel, Google Ads (Remarketing)
We may allow third-party service providers (e.g., Shopify, Google, Meta/Facebook) to set cookies on your device to assist us in delivering services and advertisements. These third parties may collect data about your browsing behavior across websites.
We may use third-party cookies from:
Opt-out:
Refer to their respective privacy and cookie policies for more information.
When you visit our site, you may be prompted to give or decline consent for cookies. You can change or withdraw your consent at any time by adjusting your browser settings or cookie preferences.
Note: Blocking some cookies may impact your user experience.
You can manage your cookie preferences through:
Please note that disabling cookies may limit certain features and functionality of the website.
We respect “Do Not Track” (DNT) and Global Privacy Control (GPC) browser signals where applicable. These signals are interpreted as an opt-out from targeted advertising and data sale/sharing where legally required.
We may update this Cookie Policy from time to time to reflect changes in our practices, legal obligations, or technology. All changes will be posted on this page with an updated "Last Updated" date.
Company Name: LTJ COMMERCE LIMITED
Company Reg No: 69433311
Phone: +44 7458 107996
Email: info@vivano-london.uk
Address: FLAT/RM A 12/F, ZJ 300, 300 Lockhart Road, Wan Chai, Hong Kong
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Customer Service: Monday to Friday: 9:00 AM – 5:00 PM GMT
We do our best to reply to your e-mail within 1-2 business days.
Thank you for shopping at Vivano-london!